Monday, January 5, 2009

Structural Changes

The Christmas/New Years holiday season is typically one of the busiest times of year for us at the mountain.  As far as instructing goes, it's not unheard of to go back to back class wise until the TD finds you passed out on the snow field due to exhaustion.  Even then, you have to fend off the impending Monster Energy Drink they'll force feed you to keep you going through the next set of classes.  

The crowd generally consists of relatives visiting from far off places, people taking vacations, and the ever so important locals who realized it's a good time to get outside again.  It's the last group that always makes me laugh.  

We've had several building changes since last season on the resort as a whole.  The most obvious one is the main lodge changes to expand the restrooms.  In the past the men's and women's restrooms were next to each other, with a door to the outside at one end of the hallway and the door to the seating area at the other.  The bathroom doorways generally create a lot of traffic for people running in for a moment, and then finding a friend and gathering to talk there.  This tended to build a large blockade in front of the lodge's main seating area entrance that management didn't like.  Employees have been asked numerous times to help move these people along but I think it finally clicked that this needed to be changed.

Over the summer, they moved the men's bathroom to the other side of the hallway, and extended both restrooms to run the length of the corridor.  This allowed them to extend the locker space, include more facilities, and create a meeting area in the middle.  The women's side, did the same only the door changed to the former men's doorway.

The point of this post?  Many of our long time male customers can be seen walking in on automatic, marching through the hallway without a thought, and walking right into the women's restroom.  In the course of a 20 minute lunch break I watched this happen 3 times by 3 different men. 

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